What are the trends you've seen this year?

• Big increase in flat fee firms
• Contingency agencies now offering a fixed fee solution to compete
• Over the last 18 months, people increasingly want to understand about social media. BUT they're not sure what they want from it.
• In the last 6 months, there has been a decrease in the use of job boards by Recruitment Consultancies - they are reducing the number of job boards used per post
• Recruitment Consultancies are also dropping "Free Boards" but using more niche boards
• BUT they are using CV search much more and are focusing more on sourcing not posting
• They are using social media to post jobs to in growing volumes
• Job boards are going niche as clients want niche "candidates"

How do you see the Recruitment Consultancy market developing?

• 1. They are always going to be part of the UK recruitment market but they need to evolve
• 2. Niche is "big" but generalist recruiters are finding it hard
• 3. Our agency client-base is still growing revenues and they are doing this by going niche, this is true in the "hard-to-fill sectors" - IT, Finance and Engineering
• 4. Our clients are recruiting more consultants and are expanding

Where will social media fit in to your model and therefore, your clients?

• 1. We have built our own Facebook tab and we are seeing growing interest in Facebook
• 2. Integrated into OhMyJob - a job board that sits inside Facebook
• 3. More integration such as searching on LinkedIn or posting jobs to Twitter and Facebook